Bin Inquiries

Berri Barmera Council's kerbside bin collection contract is carried out by Solo Resource Recovery.

Please contact Solo's Customer Call Centre (details below) for collection related enquiries, including:

  1. uncollected bins
  2. damage caused from pick up
  3. collection areas
  4. collection days
  5. items to be placed in bins or conduct and courtesy of vehicle drivers

As part of Solo's customer experience, every bin lid must be closed after pickup. If you see your bin lid closed and believe it has not been emptied, please open the bin to check first.

If bin collection has been missed, you must contact the Solo's Customer Call Centre.

Please place your bin on the kerb the night before scheduled collection and remove them from the kerb after they have been emptied.

Collection days will remain the same, however pick-up times could vary. If your bin has not been collected by 6pm on the scheduled day, please contact the Solo's Customer Call Centre the following day to report a missed collection service.

Solo Customer Call Centre:

P: 881 595 057

E: riverland@solo.com.au