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Your Council

Ways to Pay Your Rates

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Methods of Payment

Council rates may be paid:

  1. by mail (cheque or money order) as detailed on your rate notice.
  2. by telephone using debit or credit card (Excluding American Express & Diners), telephone 08 8582 1922.
  3. by BPAY facilities as detailed on your rates notice.
  4. by BPAY View for further information visit the bpayview website.
  5. by Centrepay as detailed on your rate notice.
  6. by Internet as detailed on your rates notice.
  7. in person at the Council office locations, EFTPOS facilities are available for payments (Excluding American Express & Diners).
  8. in person at any Post Office.

Payment by Instalments

Payments can be made by four approximately equal instalments. A separate rate notice will be sent for each instalment. The four instalments will be due and payable on:

  • 1 September 2023
  • 1 December 2023
  • 1 March 2024
  • 3 June 2024

Late Payments

Council must receive the rate payment(s) on or before the due date(s) shown on the notice, otherwise under State Government legislation, a 2% fine must be charged for late payment. Further fines must be added each month until full payment is received. Council may sell any property where the rates have been in arrears for three years or more

Failure to Pay

If rates remain unpaid for 30 days or more after the due date, the debt is referred to Council’s debt collection agency. Referral to Council’s debt collection agency will incur additional costs to you which will automatically be applied to your account.

To avoid referral to Council’s debt collection agency, please contact us as soon as possible if you are unable to pay by the due date. We can offer flexible payment arrangements to those experiencing financial difficulty or financial hardship. These enquiries are always treated with the highest confidentiality.

Hardship Arrangements

Ratepayers wishing to make alternative arrangements for payment of rates, must contact Council prior to the due date for payment of rates, approval of any such arrangement will be at the discretion of Council. Find out more about other support options.

Sale of Land for Failure to Pay

In accordance with Section 184 of the Local Government Act, a Council can sell a property for unpaid rates when the rates have been in arrears for three years or more.

This action is a last resort, but one that will be taken by Council if necessary.